How we collect and use your details

Fusion Cars Auckland, 92 Portage Road, Ōtāhuhu, Auckland 1062. Phone 0800 108 588, email sales@fusioncars.co.nz. We are the agency responsible for the information you give us here.

Only what you type into the form: your name, mobile number, email address, suburb and preferred contact time, plus your answers about buying timeline, payment method, budget, deposit, trade-in, employment status and licence type, and which vehicles you selected.

We also record technical details that come with your visit — the page you landed on, the website that referred you, and any campaign tags in the link (for example utm_source) — so we know which advertisement you responded to.

We do not run a credit check from this form and we do not ask for your driver licence number, IRD number or bank details on this website.

To respond to your enquiry: to work out which vehicles suit you, prepare indicative weekly figures, value a trade-in, and contact you about it. Providing the information is voluntary — but if you leave out your contact details we cannot get back to you.

Your enquiry is stored in our customer system, Rebind IQ, which is operated for us by Rebind Ltd (New Zealand) and hosted on servers in Australia and the United States. Our sales team is emailed a copy so someone actually picks up the phone.

If you ask us to arrange finance, we will pass the details you have given us to third-party lenders with your knowledge, and they will handle your information under their own privacy policies and ask you for anything else they need. We do not sell your information, and we do not pass it to anyone else for their own marketing.

Our campaign pages may load the Meta (Facebook) advertising pixel, which sets cookies and tells Meta that a visit or an enquiry happened so we can measure our advertising. It does not send Meta the answers you typed. You can block this with your browser or device ad settings, and pages without a configured pixel load no third-party scripts at all.

We keep enquiry records for as long as we need them to deal with you and to meet our record-keeping obligations — generally up to seven years — then delete them. Tell us at any time if you want your details removed sooner and we will, unless the law requires us to keep them.

Under the Privacy Act 2020 you can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. Email sales@fusioncars.co.nz or call 0800 108 588 and we will respond within 20 working days.

If you are not happy with how we have handled your information you can complain to the Office of the Privacy Commissioner at privacy.org.nz.